For Customers

Delivery and assembly

We will deliver and assemble your furniture at home, carefully and at a convenient time. Free in Almaty, Astana, Karaganda, Aktobe and Shymkent; we ship other cities by freight carrier.

01What's included

Free in cities with ROOMS showrooms

01

Free delivery

We bring your order to the entrance and carry it up to the apartment — with no hidden extra charges.

02

Professional assembly

We'll assemble and install the furniture — a crew with tools and experience will come.

03

Convenient time

We'll agree on the delivery day and time window to fit your schedule.

02How it works

Four steps to ready-made furniture

1

Placing an order

On the website, via WhatsApp or in the showroom. A manager will confirm availability and timing.

2

We'll agree on a date

Choose a convenient day and time slot — we will call you an hour before arrival.

3

We deliver and carry inside

We deliver to your address, carry it up to your floor and unpack it in front of you.

4

We assemble and inspect

We assemble, install and remove the packaging — you just enjoy it.

03Terms

Timing and zones

By city

Delivery within the showroom's city — usually 1–3 days after availability is confirmed.

To other cities

We deliver to any city in Kazakhstan by carrier — the manager will confirm the timing.

Pickup

Pick up your order from any of 20 showrooms in 5 cities — free of charge.

04Gift included

Delivery, assembly and floor lifting — free

In these cities we will deliver, assemble and carry furniture up to your floor at our expense. In other regions, we ship through reliable logistics companies at the lowest rates.

Almaty Astana Karaganda Aktobe Shymkent

We deliver to other cities in Kazakhstan by freight carrier at a special rate. An online manager will tell you the cost and timing for your city.

Check delivery cost
05More options

Reservation, bonuses and special order

01

Item reservation

Reserve furniture with a small deposit. Once paid in full, we store it for a long time, so you can schedule delivery at your convenience.

02

Loyalty discount

The more you buy, the bigger your personal discount. Purchase amounts add up, and your discount is locked in for good.

03

Referral discount

Came on the recommendation of friends, relatives or colleagues? Get an extra discount on your first purchase.

04

Custom order

Can't find the item you need in stock? We'll order it for you. Lead times are minimal thanks to regular deliveries from manufacturers.

05

On marketplaces

All products on Kaspi and Halyk — you can place an order online without leaving home.

06

For individuals and legal entities

We work with private customers and companies — payment by card, by invoice, in instalments or on credit.

ROOMS delivers across Kazakhstan. In Almaty, Astana, Karaganda, Aktobe and Shymkent, delivery, assembly and carrying up to your floor are free. In other regions, we ship with reliable logistics companies at the lowest rates.

Reserve the item you like with a small deposit, accumulate a personal discount with every purchase, and place a special order if the model you need is not in stock. We make buying furniture as convenient as possible.

Still have questions?

We'll help with delivery and assembly

We will tell you the timing for your city and agree on a convenient time. Call or write to us.